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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

Still got questions? Contact us>

  • How long does shipping take?
    Our goal is to get products to you as soon as possible. Shipping may vary vendor to vendor. If any products have particular shipping timelines, they are generally noted in the product description.
  • Are the reference standards prepared by ISO 17025 accredited companies?
    Yes. We only supply reference standards that are prepared by ISO 17025 accredited companies.
  • Why should we purchase through NS3 Lab?
    We have carefully curated products that we know and trust. If you have any questions, we can answer them since we have experience using all of these products! Place all your orders through one convenient location with one shipping charge!
  • Does North Star Scientific Solutions offer any other services?
    Yes! We offer full consulting services for cannabis testing labs. Everything from application and business plan assistance, standard operating procedures, instrument and equipment selection guidance, laboratory design and employee training. We have specialized in these areas since 2015. We are here to help!
  • Does NS3 Lab offer discounts for bulk or recurring orders?
    Yes! Please contact us for a quote!
  • Does NS3 Lab price match?
    Yes. Please provide us with a link to a published price and we will price match!
  • Does NS3 supply more products than those listed on the site?
    YES! North Star Scientific Solutions supplys complete product lines for Ohaus, Rotronic, Restek, Millipore-Sigma, Globe Scientific, Eisco Glassware, Spex SamplePrep, Spex CertiPrep and Gawet Marble. If you do not see a product you would like, let us know!
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